When We Are Closed
Out of Hours Telephone Number : 111
NHS 111 Online website: www.111.nhs.uk
If you need to access a health professional in an emergency between the hours of 18:30 and 08:00 Monday to Friday or during weekends and Bank Holidays, you should call 111 or visit www.111.nhs.uk for advice. Dialling 111 will connect you to the NHS 111 service who will be able to direct you to the appropriate out of hours service. All information recorded by the NHS111 service is sent to the practice securely and added to your records for the practice team to review if needed.
For advice on any medical conditions or symptoms at any time, please ring NHS 111, or visit www.111.nhs.uk.
NHS 111 is a confidential telephone advice line which is staffed by nurses and open 24 hours a day, 365 days a year. If you have any health problems, a nurse will advise you on who you should contact for the right treatment, based on the symptoms you describe and the information you supply.
For deaf people or those hard of hearing there is a textphone service available on 0845 606 4647. For those whose preferred language is not English, there is the choice of a confidential translation service.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.