Appointment Statistics - DNA’s

In May 2020 a total of 97 appointments were ‘lost’ at Eric Moore Partnership because patients did not attend (DNA) and did not notify us in advance that they would not be attending, or did not answer a planned phone call.

This equates to 2.5% of all available appointments.

These DNA appointments were made up of:

41   GP bookings
10   Advanced Nurse Practitioner bookings
0    Clinical Pharmacist bookings
0    Physician Associate bookings
24  Practice Nurse bookings
22   Healthcare Assistant bookings

 

If you cannot attend a booked appointment please let us know so we can offer your appointment to another patient.

You can cancel your appointment by calling 01925 303199 – please think about the needs of other patients and give as much notice as possible if you need to cancel an appointment.

Thank you for your co-operation!

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In April 2020 a total of 156 appointments were ‘lost’ at Eric Moore Partnership because patients did not attend (DNA) and did not notify us in advance that they would not be attending, or did not answer a planned phone call.

This equates to 4% of all available appointments.

These DNA appointments were made up of:

54  GP bookings
20 Advanced Nurse Practitioner bookings
0    Clinical Pharmacist bookings
0    Physician Associate bookings
42  Practice Nurse bookings
40  Healthcare Assistant bookings

 

If you cannot attend a booked appointment please let us know so we can offer your appointment to another patient.

You can cancel your appointment by calling 01925 303199 – please think about the needs of other patients and give as much notice as possible if you need to cancel an appointment.

Thank you for your co-operation!


 

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