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Latest News

Clinical Research in General Practice

Here at Eric Moore Partnership Medical Practice we believe in the importance of clinical research and actively support research studies in primary care, not only within our own practice but across the Warrington area.  

We are very excited to have joined the National Research Surveillance and Practice Group, hosted by Oxford University.  This contributes pseudonymised data for monitoring infection and diseases in the community. It helps to provide Public health England with the prediction of outbreaks of influenza and other pandemics.

Click here to visit our dedicated Clinical Research webpage.


CORONAVIRUS (COVID-19) HIGH RISK PATIENT ADVICE (UPDATED 31/03/2020)

The Government has issued new guidance for people who are at very high risk of severe illness from coronavirus (COVID-19) because of an underlying health condition. If you're in the highest risk group and need to shield, you should have been contacted by the NHS by Sunday 29 March and strongly advised to stay at home at all times and avoid any face-to-face contact for a period of at least 12 weeks from the day you receive your letter. We are aware that there have been some queried with the centrally distributed letters, and we are currently awaiting further information from NHS England on this matter.

 

An open letter to our patients, from Eric Moore Partnership Medical Practice, regarding current GP protocols and the agreed shielding policy for patients at high risk of complications in our community

 

31/03/2020

 

The current situation in Warrington

 

Health services in Warrington are working together to keep our patients safe whilst continuing to provide essential services during the Coronavirus Pandemic. Please be patient with our reception, admin staff and local pharmacy colleagues who are working under intense pressure and in reduced numbers to provide this essential service. Your understanding and patience is appreciated.

 

To comply with social distancing instructions, the doors to most practices are now closed. Appointments will be undertaken by eConsult, phone or video consultation.

 

If asked to attend, you may be directed to a different practice for your care.

These measures are needed in order to separate patients who may have COVID-19 symptoms from patients not displaying any symptoms. This will reduce the risk of infection to you, your family and our staff.

 

Practices remain committed to providing all urgent and essential care. If you or your family have any symptoms that they would normally be worried about; examples might include breast lumps, bleeding or a deterioration in a long-term condition, contact your practice to arrange appropriate care or assessment.

 

We are ready, but we need your help.

 

111 online remains the best place to get advice for anyone who has a new continuous cough or fever https://111.nhs.uk/covid-19/. They will direct you to your GP practice if it is deemed necessary. Do not attend, you will be telephoned in the first instance.

 

Please consider using the eConsult communication system. This is a form of email communication and does not require a login or sign up. You can use this service first for any query you have, this will free up telephone lines for those in our community who do not have internet access and those with an urgent medical need. It can be accessed via the Practice’s website and clicking on the appropriate link. This is ordinarily a Blue Square. Your GP will respond to this normally within four to twenty-four hours by email or telephone.

 

Social distancing; Stay at home to stop coronavirus spreading. Remember we all have a part to play. Warrington has many elderly patients and patients with chronic disease. By acting responsibly, you can help protect our vulnerable and save lives. Further information https://www.gov.uk/coronavirus.

 

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with one member of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home.

 

Important - These 4 reasons are exceptions – even when doing these, you should be minimising time spent outside of your home and ensuring you are at least 2 metres apart from anyone outside of your household.

 

Self-isolating, if you or a household member has symptoms.- Please follow the

information provided in this link. Stay at home information

 

Stay at Home and Shield yourself if you are at high risk of getting seriously ill from Coronavirus.

 

All “High risk” patients have been asked by the government to “Shield” themselves, even within their home, for 12 weeks. We will continue to provide care for these patients in the safest way possible and ensure they are shielded appropriately.

 

The Government has in addition written to GP practices asking them to help by

identifying further groups of Patients that may have been missed from national datasets or who belong to at-risk groups where information is best held by local GPs. As a result, further patients in the Warrington area will be contacted in the coming days to inform them of their increased risk of COVID-19 complications. We are still awaiting the searches to help us identify these patients

 

If you think you are on the following list, you can help by adopting or continuing to shield whilst awaiting your communication. If you are currently working and need a letter to inform your employer of your “Shielded status” or if you need support to start or continue shielding, please use the eConsult method of communication.

 

Who is being asked to Shield?

 

Patients in the high risk, as well as those in the very high risk are now being asked to shield.

 

Patients in the Highest Risk Categories

 

  • Solid organ transplant recipients
  • Patients with cancer undergoing chemotherapy or targeted immunotherapy
  • People with bone marrow cancer, lymphoma, leukaemia, myeloma who are on active treatment
  • Patients living with HIV
  • Patients at risk of pneumococcal immunity suppression.
  • Patients with severe respiratory conditions, cystic fibrosis, severe asthma, severe COPD
  • People with genetic disorders that increase the risk of infection
  • People on significant immunosuppression therapies. In particular patients on Azothioprine, mycophenolate, cyclosporin, sirolimus, tacrolimus.

 

Patients in High Risk categories

 

If you are in one of these categories, you will receive communication as soon as we can. Please only contact the practice for urgent assistance related to this such as the need for your employer to have a letter.

 

  • Patients with multiple long-term conditions.
  • Patients with Asthma on high dose combination inhalers, or needing an add on tiotropium inhaler, or who have been hospitalised in the last year, or ever in ITU as a result of asthma. Please see the link to the asthma.org website which details the inhaler you are taking.  Asthma Website
  • Patients on other Immunosuppressant medication from listed above (methotrexate, leflunomide or oral prednisolone at dose of at least 20mg or more for more than 4 weeks for example) Please see the British society of Rheumatology guidance which classifies patients risk more accurately on the following link. Versus Arthritis Website
  • Patients who have had a splenectomy.
  • Patients hospitalised with a pneumonia in the last year.
  • Patients with diabetes and an HBa1c of > 75, recent diabetic ketoacidosis or are poorly adherent to medication.
  • Patients with significant heart failure.
  • Patients with dementia or cognitive impairment.

 

How can you get assistance with foods and medicines if you are shielding?

 

Ask family, friends and neighbours to support you and use online services. If this is not possible, then the public sector, business, charities and the general public are gearing up to help those advised to stay at home. Please discuss your daily needs during this period of staying at home with carers, family, friends, neighbours or local community groups to see how they can support you. Please visit https://www.gov.uk/coronavirus-extremely-vulnerable to register for the support that you need. This includes help with food, shopping deliveries and additional care you might need.

 

Further information on shielding available here: Shielding information

 

Thank you for taking the time to read this information, for staying at home, for

protecting the NHS and for saving lives. You have an equal role to play alongside NHS Staff in this pandemic.

 

https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19


CORONAVIRUS (COVID-19) UPDATE - 23/03/2020

Along with all of our NHS colleagues, we are experiencing an extremely busy and challenging time at the Eric Moore Partnership Medical Practice, and our team would like to thank all of our patients, who have been very understanding and supportive during this time.

Please take some time to read the following update, which explains recent changes that we have implemented to maximise infection control precautions for our patients, our staff members and other visitors to the practice premises.

 

APPOINTMENT BOOKING

For the coming weeks we have made some changes to the way we work, to ensure we are best protecting and caring for our all of our patients and staff alike, and as such we have been required to adjust the types of appointments available and at which site to protect both patients and staff alike.

Currently all patients are asked to NOT visit the practice in person if they wish to arrange an appointment, but to submit an eConsult via the practice website in the first instance. Only if the clinician then feels that a face to face appointment is required, and that it is safe for both the patient and practice team for this to be arranged, would we ask any patient to attend the practice. 

For patients who are unable to submit an eConsult, the reception team will be happy to support with this if you please call the practice on 01925 303199.

We can assist with almost everything by these communication routes, but where you do need to be seen the receptionist or clinician will then advise you about the location of your appointment and how to access the practice. 

If you have a pre-existing pre-booked appointment and have not already been triaged by a member of the clinical team over the telephone, please DO NOT attend until one of our team has contacted you to discuss this appointment.

 

 

As a further infection control precaution, we have made the decision to restrict access to our practice sites:

MEDI CENTRE

Access to the Medi Centre will be by pre-agreed appointment only, and patients should use the doorbell to alert reception to your presence in order for the doors to be opened.

All prescription requests, sick note requests and other administrative requests should be made, where possible, using SystmOnline, eConsult, or via email to the practice to emp.prescriptions@nhs.net (please note all emailed requests must include the full name, date of birth and address of the patient, along with full details of each prescription item or clear details of the requirements for other admin requests).

If you would like to set up a SystmOnline account to enable medication ordering only, then please call the practice and the reception team will assist you with this.

 

There is a designated space in the reception lobby car park entrance at the Medi Centre where prescription and sick note requests can be deposited without accessing the main building, for any patients who are unable to submit these requests online, but we do ask that this is only used by patients who cannot submit their request online either themselves or with the help of a friend or relative.

ORFORD JUBILEE – BRANCH SITE

Our branch site in the Orford Jubilee Hub building will be temporarily closed to patients UNLESS you are given a specific appointment to attend there by one of our clinicians. Appointments at the Orford Jubilee branch will be confirmed one working day before the appointment, and clear instructions will be given to you about the appointment.

If you would normally place your prescription requests in person at the Orford Jubilee branch, we ask that you please follow the guidance above for submitting requests online.

 

If you normally choose to attend your appointments at Orford Jubilee, you will of course be able to access services at the Medi Centre on Tanners Lane should a clinician decide following telephone triage that you do need to be seen in person.

 

We thank you for your patience and continued support.

 

Last updated Monday 23rd March 2020


CORONAVIRUS (COVID-19) UPDATE - 13/03/2020

Due to the ongoing concerns of the spread of the Coronavirus (COVID-19) ALL appointment requests, including both same-day and routine appointments at the Practice, will need to be made by submitting an eConsult. This measure is being put into place to try to ensure that unnecessary visits to the practice are avoided wherever possible.

 

This does not mean that you won’t get an appointment to be seen face to face if you need this, but it does allow our clinical team to assess each patient on an individual basis to ensure that it is safe and appropriate for them to attend the practice.

 

Please access the eConsult service through the Practice website – www.ericmoorepartnership.co.uk

 

If you are able to complete your eConsult form before 12:30pm the Doctor or Advanced Nurse Practitioner will telephone you the same day to offer you healthcare advice, and will book an appointment for you to be seen if needed.

 

If you submit your eConsult after 12:30pm we will still try to contact you the same day, but please be advised that our normal process is to contact patients by 11am the next normal working day if the eConsult is received after 12:30pm.

 

If you are unable to complete an eConsult online for any reason, please call the practice on 01925303199 and a member of the reception team will be happy to assist you with doing this.

 

If you have symptoms of a fever, sore throat, cough, shortness of breath or general body ache, please do NOT come into the surgery. You should visit 111.nhs.uk/covid-19 for further advice.

 

Official NHS guidance states that the public are being advised to stay at home (self-isolate) without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have:

 

  1. a NEW continuous cough
  2. or
  3. a high temperature (of 37.8 degrees centigrade or higher)

     

    Please follow the updated online guidance from NHS111 and the World Health Organisation which includes staying at home for 7 days and avoiding close contact with other people.

     

    If after 7 days you require further healthcare advice on your symptoms, you are advised to speak to 111 directly.

    How to avoid catching or spreading coronavirus

    Do

    • wash your hands with soap and water often – do this for at least 20 seconds

    • always wash your hands when you get home or into work

    • use hand sanitiser gel if soap and water are not available

    • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze

    • put used tissues in the bin straight away and wash your hands afterwards

    • try to avoid close contact with people who are unwell

    Don't

    • do not touch your eyes, nose or mouth if your hands are not clean

    How to self-isolate if you're asked to

    • stay at home
    • not go to work, school or public places
    • not use public transport or taxis
    • ask friends, family members or delivery services to do errands for you
    • try to avoid visitors to your home – it's OK for friends, family or delivery drivers to drop off food

    You will need to do this for at least 7 days to help reduce the possible spread of infection.

    Read more coronavirus self-isolation advice.

    Visit our dedicated Coronavirus (COVID-19) Page for more information.


    ONLINE APPOINTMENT BOOKING SYSTEM TEMPORARILY SUSPENDED

    11/03/2020

    Due to ongoing concerns around COVID-19 (Coronavirus) we are temporarily suspending the facility for patients to book online appointments at the surgery.  This is to ensure that we are able to fully assess risk before appointments are booked at the surgery.

    As you will be aware the practice uses eConsult and patients are advised to seek advice via this service.  Please visit www.ericmoorepartnership@nhs.net for further information and access to the eConsult service.

    For any general information on coronavirus please visit https://www.nhs.uk/conditions/coronavirus-covid-19/


    CORONAVIRUS NHS ADVICE (www.nhs.uk/conditions/wuhan-novel-coronavirus)

    Coronavirus (2019-nCoV)

    Coronavirus (2019-nCoV) is a new respiratory illness that has not previously been seen in humans.

    What's the risk of coronavirus in the UK?

    The UK Chief Medical Officers have raised the risk to the public from low to moderate.

    Health professionals are working to contact anyone who has been in close contact with people who have coronavirus.

    What's the risk of coronavirus for travellers?

    There are some countries and areas where there's a higher chance of coming into contact with someone with coronavirus.

    See our coronavirus advice for travellers.

    Symptoms of coronavirus

    The symptoms of coronavirus are:

    • a cough
    • a high temperature
    • shortness of breath

    But these symptoms do not necessarily mean you have the illness.

    The symptoms are similar to other illnesses that are much more common, such as cold and flu.

    How coronavirus is spread

    Because it's a new illness, we do not know exactly how coronavirus spreads from person to person.

    Similar viruses are spread in cough droplets.

    It's very unlikely it can be spread through things like packages or food.

    Do I need to avoid public places?

    Most people can continue to go to work, school and other public places.

    You only need to stay away from public places (self-isolate) if advised to by the 111 online coronavirus service or a medical professional.

    How to avoid catching or spreading coronavirus

    Do

    • wash your hands with soap and water often – do this for at least 20 seconds

    • always wash your hands when you get home or into work

    • use hand sanitiser gel if soap and water are not available

    • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze

    • put used tissues in the bin straight away and wash your hands afterwards

    • try to avoid close contact with people who are unwell

    Don't

    • do not touch your eyes, nose or mouth if your hands are not clean

    Check if you need medical help

    NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

    Use this service if:

    Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

    Getting help in Scotland, Wales or Northern Ireland

    • Scotland: call your GP surgery or call 111 if your surgery is not open
    • Wales: call 111
    • Northern Ireland: call 111

    How to self-isolate if you're asked to

    If there's a chance you could have coronavirus, you may be asked to stay away from other people (self-isolate).

    This means you should:

    • stay at home
    • not go to work, school or public places
    • not use public transport or taxis
    • ask friends, family members or delivery services to do errands for you
    • try to avoid visitors to your home – it's OK for friends, family or delivery drivers to drop off food

    You may need to do this for up to 14 days to help reduce the possible spread of infection.

    Read more coronavirus self-isolation advice.

    Treatment for coronavirus

    There is currently no specific treatment for coronavirus.

    Antibiotics do not help, as they do not work against viruses.

    Treatment aims to relieve the symptoms while your body fights the illness.

    You'll need to stay in isolation away from other people until you've recovered.


    We are now on Twitter and Facebook!


    📢 eConsult is now LIVE 📢

    eConsult is a free to use online consultation platform, which allows anyone registered at the practice to submit a medical or administrative request online 24/7. Our team will review every request and make sure it is passed to the most relevant health care professional. If you need a face to face appointment we will get one booked in, if not it might save you a trip to the practice. If you submit your request before 12:30pm Mon-Fri (excluding Bank Holidays) we will get back to you within 4 hours. If you submit your requested after 12:30pm we will get back to you by 11am the next working day.

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    Dine & Dance Charity Fundraiser for the Room at The Inn Homeless Charity - Friday 29th March 2019

    We are proud to be working in partnership with the Room at The Inn (The Y Project) homelessness service, in organising this event to raise much needed funds to ensure that this local homelessness charity is able to continue to offer its invaluable service to homeless people in the Warrington area.

    We would be incredibly grateful for any support that local businesses or individuals could offer.

    Tickets to the charity event are available for just £40pp

    Dine & Dance revised version


    Community Pharmacy Repeat Ordering Service Ending

    ***IMPORTANT INFORMATION***

    The Nominated Pharmacy Prescription Service at Eric Moore Partnership ended on Wednesday 9th January 2019. This means that Pharmacies will no longer be able to order prescriptions for our patients except for in exceptional circumstances.

    Click HERE for more details.

    .


    Healthy Heart Event - Orford Jubilee Hub

    On Wednesday 17th October 2018 the Livewire Team will be running a “Healthy Heart” event in the waiting area at the Orford Jubilee Park Hub, from 4pm until 7pm.

    This event is open to all members of the public, and the Eric Moore Partnership team is pleased to be able to support Livewire in this fantastic initiative.

    Please see the Livewire flyer below for further information, or call Livewire directly on 01925 572504.

    Healthy Heart Event

     


     

    General Data Protection Regulation

    The General Data Protection Regulation (GDPR) is in force as of the 25th May 2018, replacing the existing data protection framework under the EU Data Protection Directive.

    Please view the documents below to find out what date we hold for you, how this data is processed, and who you should contact if you want to discuss any matter relating to the GDPR in more detail:

    Eric Moore Partnership Privacy Notice - May 2018

    Eric Moore Partnership Privacy Notice for Children & Young People - May 2018

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    GDPR image

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    We also have Patient Information Leaflets which can be collected from the receptionist on duty if you prefer to receive this information in that way.


    Ovarian Cancer Awareness Month
    1st - 31st March

    Every year 7,300 women are diagnosed with ovarian cancer. The risk of developing ovarian cancer in the course of their lifetime for the general population of women is two per cent. However, some women have an increased risk of developing ovarian cancer. All women should be aware of the risk factors and of the symptoms of ovarian cancer.

    Some symptoms of ovarian cancer are particularly significant:
    • persistent bloating
    • pain in the pelvis or abdomen
    • difficulty eating, or feeling full quickly
    • needing to wee more urgently or often than usual

    For more information please visit https://www.targetovariancancer.org.uk/ovarian-cancer-information-and-support

    OC


    New "Art for Health" launched at the New Medi-Centre Warrington opening for Warrington Patients by Y13 student from QEGS 

    Varun Vijaykumar displayed his artworks as part of a new form of art supported therapy for patients who suffer from Chronic illness and Mental Health conditions.

    The art forms support visual calmness and are meant to help support the patient with positive thoughts and support inner peace and relaxation. 

     

    The Medi-centre shall be exhibiting art work from this young man throughout year across its corridors and waiting areas. 

    Further details available here


    New Medi Centre Warrington opening featured in the Warrington Guardian.

    Read the full article herePHOTOS Below

    Our lead GP Dr Rajkumar, Dy Mayor Les Morgan, Health Minister David Mowat and PPG Chair Cllr John Kerr Brown inaugurating the New Build Medi-Centre Warrington which will house the Town Centre site of the Eric moore Partnership

     

    2 New GPs and an additional Practice Nurse Join the expanding Eric Moore Partnership Team : We are pleased to welcome 3 new clinicians to our clinical team at Eric Moore Partnership - Dr Ketaki Srivastava, Dr Oria Mariscal and Sister Kate Jacobs RGN, all three of whom are experienced clinicians from varying clinical backgrounds bringing in skills that shall only further enhance the care for our patients.

    We shall shortly be announcing the appointment of a second Healthcare Assistant as well as a Clinical Pharmacist who shall further augment our multi-disciplinary team later this year.  

    Our move into the New MediCentre Warrington : Dr Rajkumar and the Eric Moore Partnership Medical Practice team are delighted to advise you that we are nearly ready to move from our temporary premises in Bewsey street and welcome you to access your healthcare services from the new “Medi Centre” on the old EMHC Tanners Lane site. Please see the Summer Newsletter below for full details.


    Eric Moore Partnership Summer 2016 Newsletter 

     


    LATEST CQC INSPECTION REPORT OF OUR PRACTICE -  A Big thank you to colleagues and patients for supporting us over the years to achieving an incredibly positive assessment report from the CQC Inspection team. They have graded all of our services and care as either "Outstanding" or "Good' with an overall"Good" rating. See our Report and poster as below :

                   EMP CQC Report from 2016         EMP CQC Ratings 2016 Poster


    HIGHLIGHTS FROM PREVIOUS YEARS 


    2015/16 - "Profiling a Day in the working life of a Warrington GP" article in INSIGHT Magazine - Our GP and Practice Staff feature in NHS Informatics Journal article as a successful technology enabled GP Practice.  Read more

    2014- "HSJ Top 50 Pioneers in the NHS" Award  - Dr Raj Kumar was recognised nationally in the prestigious Health Service Journal as amongst the "Top 50 NHS Pioneers” in England for his pioneering work in supporting Clinical leadership across the NHS- Read more

     

    2013- The "Henry Schein Medical Leadership Award" for our Practice Lead GP by NHS Chief Executive Sir David Nicholson at event in Cardiff. Read more

     

    2012 The Vision for new Medi-Centre Unveiled - National health patient boss gets on his bike to visit health centre and unveil proposal for New health centre 2012 Read more

    Health News from the BBC and the NHS

    BBC Health
    NHS Choices Behind the Headlines
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