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Friends & Family Test (FFT)

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Since the FFT was launched in 2013, millions of patients have submitted feedback. It's used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.

2020/2021 Practice Findings 

MonthTotal ResponsesExtremely Likely Likely                 Neither Likely nor UnlikelyUnlikely               Extremely UnlikelyDon't Know

April 2020

0000000

May 2020



2019/2020 Full Year Practice Findings 

MonthTotal ResponsesExtremely Likely Likely                 Neither Likely nor UnlikelyUnlikely               Extremely UnlikelyDon't Know

April 2019

6410010

May 2019

0000000

June 2019

2110000

July 2019

2010100

August 2019

7330100

September 2019

221650010

October 2019

5220100

November 2019

0000000

December 2019

12740100

January 2020

8642334323

February 2020

11730010

March 2020

0000000


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