SystmOnline
The practice offers a range of appointments:
- Urgent (for medical emergencies on the same day – submit an Patchs form to request)
- Pre-bookable appointments
Both of the above appointments with GPs and Advanced Nurse Practitioners can take one of the following forms:
- Face-to-face appointments
- Telephone appointments
- Online / digital appointments
GP and Nurse appointments are bookable up to 1 month in advance. By extending our booking system in this way, we hope we are able to offer an appointment that is convenient to all patients. Patients can contact either site for appointments.
Doctor/Nurse Clinician Appointments
Appointments will always be available with a Doctor or Nurse Clinician within 2 working days. You may not always get an appointment with your Doctor or Nurse Clinician of choice within this timescale. However, we would encourage you to meet the other Doctors and Clinicians as they will be fully aware of your current and past medical history/conditions.
These are 10 minute appointments only. Please be aware that if you have multiple problems to discuss you may need another separate appointment as the GP can only deal with one problem during one appointment.
Urgent Nurse Clinician/Doctor Appointments
These appointments will always be given on the same day. You will be asked to provide details of your problem to the Patient Care Advisor so they can direct your appointment to the most appropriate clinician – this may not always be a Doctor.
Practice Nurse Appointments
These are for reviews of chronic diseases such as Diabetes, COPD, Asthma and Heart Disease. The practice nurse also offers appointments for cervical smears, contraceptive reviews, lifestyle advice, vaccinations (including travel advice) and for any form of health advice.
Healthcare Assistant Appointments
These are for blood pressure monitoring, blood tests, spirometry testing, new patient checks, ECGs, weight management and other general reviews supported by the larger clinical team.
Cancellations of appointments and patients who do not attend for appointments
If you cannot attend an appointment for any reason, please inform us as soon as possible (at least 2 hours prior to the appointment time, in order for us to give the slot to someone else).
Repeated non attendance is a waste of NHS resources besides depriving other patients access to a healthcare professional. If this happens, we will write to you, and we may have to remove you and your family or people who reside at the same address from our practice list.